Support
Thank you for purchasing a ZINOX product.
We want your experience to be as hassle free and enjoyable as possible.
If you experience any problems using your unit or believe a fault may have developed, please call the number below:
Helpline: 01245 392539
We will be pleased to help you and if the product is found to be faulty, we will send you a replacement immediately – for this reason we ask that you
Keep your packaging!
The helpline is open from 9-5 Monday to Friday (excluding bank holidays), if your call falls outside these hours, please leave us a message and we will return your call. We aim to exchange faulty product in 2-3 working days
We can also be contacted by e-mail at: service@zinox.co.uk
